Last updated: 7 February 2026

At Apothix Pharma, we value your privacy and are committed to protecting your personal and sensitive information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Phone number

• Email address

• Shipping and billing address

Order & Account Information

• Order history

• Payment method details (processed securely via third-party gateways)

• Account login details

Health & Prescription Information

• Doctor’s prescriptions uploaded for medicine orders

• Related order verification details

⚠️ Prescription data is handled with strict confidentiality and used only for legal compliance.

2. How We Use Your Information

Your information is used to:

• Process and deliver orders

• Verify prescriptions as required by law

• Communicate order updates and support responses

• Process payments, refunds, or replacements

• Improve website functionality and user experience

• Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell or rent your personal data.

Information may be shared only with:

• Licensed logistics partners (for delivery)

• Payment gateway providers (for transactions)

• Regulatory or government authorities (if legally required)

All third parties are obligated to maintain data confidentiality.

4. Data Security

• We implement reasonable technical and organizational security measures

• Sensitive data is protected against unauthorized access, loss, or misuse

• Payment details are processed through secure, PCI-compliant payment gateways

Despite best efforts, no online transmission is 100% secure.

5. Cookies & Tracking

• Our website may use cookies to enhance user experience

• Cookies help us understand website traffic and improve services

• You can disable cookies through your browser settings (some features may not function properly)

6. Data Retention

• Personal and order data is retained only as long as necessary for:

  • Business operations

  • Legal and regulatory compliance

• Prescription records are stored securely and accessed only when required

7. User Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of non-mandatory data (subject to legal requirements)

Requests can be sent to our official contact details.

8. Children’s Privacy

• Our website and services are intended for users 18 years and above

• We do not knowingly collect data from minors

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our website constitutes acceptance of the updated policy.

11. Contact Information

For any privacy-related concerns or requests, please contact:

Apothix Pharma Private Limited
? Khasra No. 201/105, Opp. Raju Palace, Tagra Road, Kalka, Panchkula, Haryana – 133302, India
? +91 831 855 4588
? info@apothixpharma.com