Last updated: 07-02-2026

Welcome to Apothix Pharma. By accessing or using our website and purchasing products from us, you agree to the following Terms & Conditions. Please read them carefully.

1. Eligibility

• You must be 18 years or older to purchase medicines.

• By placing an order, you confirm that the information provided is accurate and complete.

2. Products & Medical Disclaimer

• We sell pharmaceutical, medicinal, healthcare, and wellness products.

• Product information on this website is for general awareness only and not a substitute for medical advice.

• Always consult a qualified doctor or pharmacist before using any medicine.

3. Prescription Medicines

• Certain medicines require a valid doctor’s prescription.

• You may be asked to upload or share a prescription before order processing.

• Orders may be cancelled if the prescription is:

  • Invalid or expired

  • Unclear or incomplete

  • Not issued by a registered medical practitioner

4. Regulatory Compliance

All medicines sold comply with:

• Drugs & Cosmetics Act, 1940

• Drugs & Cosmetics Rules, 1945

• CDSCO and State Drug Authority regulations

? We do not sell Schedule X or narcotic drugs online.

5. Account Responsibility

• You are responsible for keeping your login credentials secure.

• We may suspend accounts found misusing prescriptions or violating laws.

6. Pricing & Payments

• Prices are shown in INR and include/exclude taxes as specified.

• Payments are processed through secure payment gateways.

• Prices and availability may change without notice.

7. Order Acceptance & Cancellation

• Order confirmation does not guarantee acceptance.

• We may cancel orders due to:

  • Prescription issues

  • Stock unavailability

  • Pricing or technical errors

  • Suspected misuse or resale

Refunds (if applicable) will be processed as per policy.

8. Shipping & Delivery

• Delivery timelines are estimates.

• Delays due to courier issues, force majeure, or incorrect address are beyond our control.

9. Returns & Refunds (Medicines)

For safety and legal reasons:

• ❌ Opened, used, damaged, or tampered medicines cannot be returned

• Returns are accepted only if:

  • Wrong product delivered

  • Manufacturing defect

  • Expired product received

10. Usage & Storage Responsibility

Customers must:

• Follow dosage and usage instructions strictly

• Store medicines as mentioned on the label

We are not liable for issues caused by self-medication, overdose, misuse, or improper storage.

11. Adverse Drug Reactions

If you experience side effects:

• Stop using the medicine

• Consult a doctor immediately

• Inform us at info@apothixpharma.com

Serious reactions may be reported to the Pharmacovigilance Programme of India (PvPI).

12. Intellectual Property

All website content, logos, text, and images belong to Apothix Pharma Private Limited. Unauthorized use is prohibited.

13. Prohibited Use

You must not:

• Misuse prescription medicines

• Place orders for illegal resale

• Upload harmful software or false information

14. Limitation of Liability

Our liability is limited to the value of the product purchased. We are not responsible for indirect or consequential damages.

15. Governing Law

These Terms are governed by the laws of India, with jurisdiction in Haryana.

16. Contact Details

Apothix Pharma Private Limited
? Khasra No. 201/105, Opp. Raju Palace, Tagra Road, Kalka, Panchkula, Haryana – 133302, India
? +91 831 855 4588
? info@apothixpharma.com

Important Information for Customers

• Some medicines need a doctor’s prescription

• We do not sell restricted or narcotic drugs online

• Opened or used medicines cannot be returned

• Product details are not medical advice

• Always follow dosage instructions

• Consult your doctor if unsure

Your safety and compliance with Indian drug laws matter to us.

Pharmacy Compliance & Legal Information

Apothix Pharma Private Limited operates in strict compliance with Indian pharmaceutical laws to ensure safe, genuine, and high-quality medicines for our customers.

We comply with:

• Drugs & Cosmetics Act, 1940

• Drugs & Cosmetics Rules, 1945

• CDSCO & State Drug Authority guidelines

Prescription Policy

• Prescription medicines are dispensed only against a valid prescription

• Orders without valid prescriptions may be cancelled

Quality & Authenticity

• All products are sourced/manufactured through licensed facilities

• No counterfeit or expired medicines are sold

Patient Safety

• We discourage self-medication

• Customers must consult healthcare professionals

• Adverse reactions should be reported immediately

Restricted Medicines

• Schedule X and narcotic drugs are not sold online

Customer Support

For compliance or safety concerns, contact us at:
? info@apothixpharma.com | ? +91 831 855 4588